Privacy Policy – Leatherhex

Effective Date: [02-11-2025]

Leatherhex (“Site”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our services, or make a purchase from Leatherhex.com (collectively, the “Services”).

By using the Services, you agree to the collection and use of your information as described in this policy. If you do not agree, please do not use our Services.

1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory, or operational reasons. Updates will be posted on our Site with the “Last Updated” date updated accordingly.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide directly, including:

• Contact details: name, address, phone number, email

• Order information: billing/shipping address, payment confirmation

• Account information: username, password, security questions

• Shopping information: viewed items, cart, wishlist

• Customer support information: messages or inquiries you send

2.2 Information Collected Automatically

We collect information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies, including:

• Device and browser information

• IP address

• Interaction with our Site and advertisements

2.3 Information from Third Parties

We may also collect information from third parties, such as:

• Payment processors for order fulfillment

• Vendors supporting our Site or Services

• Advertising and marketing partners

3. How We Use Your Information

We use your personal information for:

• Providing Products and Services: processing payments, fulfilling orders, shipping, returns, and account management

• Marketing and Advertising: sending promotional communications and personalized ads

• Security and Fraud Prevention: detecting and preventing unauthorized or fraudulent activity

• Customer Communication: responding to inquiries and improving Services

4. Cookies

We use cookies to:

• Remember your preferences

• Improve Site functionality

• Run analytics

You can disable cookies via your browser settings, but this may impact some features and functionality of our Services.

5. Disclosure of Your Information

We may share your personal information with:

• Vendors providing services on our behalf (e.g., IT, fulfillment, payment processing)

• Business and marketing partners, including Shopify

• Affiliates within our corporate group

• Legal authorities or in connection with business transactions such as mergers

We do not sell or share sensitive personal information for the purpose of inferring characteristics about you without consent.

6. User-Generated Content

Content you post publicly, such as reviews, is visible to anyone. We are not responsible for how third parties may use this information.

7. Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

8. Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from children under 16. Parents or guardians can request deletion of such information by contacting us.

9. Security and Retention

We use reasonable measures to protect your information but cannot guarantee perfect security. Personal information is retained only as long as necessary to provide Services, comply with legal obligations, or enforce agreements.

10. Your Rights

Depending on your location, you may have rights including:

• Access / Know: Request the personal information we hold about you

• Delete: Request deletion of your information

• Correct: Correct inaccurate information

• Portability: Request transfer of your data

• Opt-Out: Opt out of sale, sharing, or targeted advertising

• Restrict Processing: Limit how we use your information

• Withdraw Consent: Withdraw consent for processing where applicable

To exercise these rights, contact us at [email protected]. We may require verification before fulfilling requests.

11. International Users

Your information may be transferred, stored, and processed outside your country, including the United States. Transfers from Europe rely on recognized mechanisms such as the European Commission’s Standard Contractual Clauses.

12. Complaints

If you have complaints about our privacy practices, please contact us at [email protected]. You may also lodge complaints with your local data protection authority.

Contact Us

Email: [email protected]