Privacy Policy
Privacy Policy – Leatherhex
Effective Date: [02-11-2025]
Leatherhex (“Site”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our services, or make a purchase from Leatherhex.com (collectively, the “Services”).
By using the Services, you agree to the collection and use of your information as described in this policy. If you do not agree, please do not use our Services.
1. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory, or operational reasons. Updates will be posted on our Site with the “Last Updated” date updated accordingly.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you provide directly, including:
Contact details: name, address, phone number, email
Order information: billing/shipping address, payment confirmation
Account information: username, password, security questions
Shopping information: viewed items, cart, wishlist
Customer support information: messages or inquiries you send
2.2 Information Collected Automatically
We collect information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies, including:
Device and browser information
IP address
Interaction with our Site and advertisements
2.3 Information from Third Parties
We may also collect information from third parties, such as:
Payment processors for order fulfillment
Vendors supporting our Site or Services
Advertising and marketing partners
3. How We Use Your Information
We use your personal information for:
Providing Products and Services: processing payments, fulfilling orders, shipping, returns, and account management
Marketing and Advertising: sending promotional communications and personalized ads
Security and Fraud Prevention: detecting and preventing unauthorized or fraudulent activity
Customer Communication: responding to inquiries and improving Services
4. Cookies
We use cookies to:
Remember your preferences
Improve Site functionality
Run analytics
You can disable cookies via your browser settings, but this may impact some features and functionality of our Services.
5. Disclosure of Your Information
We may share your personal information with:
Vendors providing services on our behalf (e.g., IT, fulfillment, payment processing)
Business and marketing partners, including Shopify
Affiliates within our corporate group
Legal authorities or in connection with business transactions such as mergers
We do not sell or share sensitive personal information for the purpose of inferring characteristics about you without consent.
6. User-Generated Content
Content you post publicly, such as reviews, is visible to anyone. We are not responsible for how third parties may use this information.
7. Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
8. Children’s Privacy
Our Services are not intended for children. We do not knowingly collect personal information from children under 16. Parents or guardians can request deletion of such information by contacting us.
9. Security and Retention
We use reasonable measures to protect your information but cannot guarantee perfect security. Personal information is retained only as long as necessary to provide Services, comply with legal obligations, or enforce agreements.
10. Your Rights
Depending on your location, you may have rights including:
Access / Know: Request the personal information we hold about you
Delete: Request deletion of your information
Correct: Correct inaccurate information
Portability: Request transfer of your data
Opt-Out: Opt out of sale, sharing, or targeted advertising
Restrict Processing: Limit how we use your information
Withdraw Consent: Withdraw consent for processing where applicable
To exercise these rights, contact us at [email protected]. We may require verification before fulfilling requests.
11. International Users
Your information may be transferred, stored, and processed outside your country, including the United States. Transfers from Europe rely on recognized mechanisms such as the European Commission’s Standard Contractual Clauses.
12. Complaints
If you have complaints about our privacy practices, please contact us at [email protected]. You may also lodge complaints with your local data protection authority.
Contact Us
Email: [email protected]